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What information does i-counseling collect and how
is it used?
Personal User Information
i-counseling collects required personally
identifiable data such as, but not limited to, name, email address,
mailing address, phone number, and a self-chosen password when you
register on our website. Primarily, this data facilitates the interactive
environment that makes i-counseling's continuing
education list functional. In addition, we use your data for our
records to communicate with you, as well as verification of completed
courses for professional organizations (see Information Sharing
below). We also collect data during our course quizzes that is linked
to each user. This information allows users to retake a quiz that
was not passed. i-counseling does not
store your score data once an examination is passed. A "passed
status" is linked with the personal user information.
Demographic Information
i-counseling requests required and optional
information, various input from users both at the time of registration
and at later intervals. The demographic information collected includes
education, credentials, and other data that aids i-counseling's
research. This information is linked to the personally identifiable
information of each user. In addition, a course evaluation is offered
after passing the quiz. This data is not linked to a specific user
but is aggregate information for the betterment of future and existing
courses.
Cookies
This website uses cookies to automate interactive features. A cookie
is a small text file stored by your web browser on your computer.
These cookies do not compromise your security. The use of cookies
allows the user to login with an email address and password once
per session to avoid having to login multiple times during an i-counseling
visit, especially in reference to the page with the continuing education
courses. If the user chooses to not accept cookies, the interactive
sections of the courses will not function. The i-counseling
cookies are removed automatically at the end of each session to
prevent users of public computers from accessing your profile.
Log File Information
i-counseling collects standard log file
information to continually administer our website. Web Trends software
processes collected log file information including, but not limited
to, IP address, number of times a page is viewed, number of sessions
during which a page is viewed, and browser type. These pieces of
information are collected to administer the website, identify and
resolve problems, and analyze trends by gathering broad demographic
information for aggregate use. Log file information is not linked
to personal user information.
With Whom Does i-counseling Share Your Information?
Standard Policy
i-counseling does not sell, rent, or
disclose personally identifiable information collected on our website
with a few exceptions. We do share information internally with i-counseling's
website owner, the Center for Credentialing & Education (CCE), as
well as CCE's affiliates, the National Board for Certified Counselors
(NBCC) and Research & Assessment Corporation for Counseling (RACC).
We also will share information with professional organizations contacting
i-counseling for the purpose of verifying
completion of continuing education hours of its members, certificants,
or licensees.
Legal Disclaimer
Though i-counseling makes every effort
to preserve user privacy within ourselves, our affiliates, and professional
organizations, we will disclose personal information when required
by law to comply with a current judicial proceeding, court order,
or legal or ethical process or investigation.
How Does i-counseling Store and Protect Your Information?
Personal Data Security
i-counseling is very concerned about
the security of your data. Only employees who need access to your
personal information to perform a specific job are granted access
to your personal data. Our database is stored on servers behind
a firewall in a secure location.
Order/Credit Card Security
i-counseling takes the security of your
credit card information very seriously. We use SSL (Secure Socket
Layer) to encrypt credit card information before transmitting it
to Verisign directly. Please do not
send credit card information by email or means outside of our website
orders interface since these are outside of i-counseling's
control of maintaining security. In accordance with the Privacy
Act (5 U.S.C. § 552a), since we have no specific need for maintaining
this information in that we do not provide refunds, we do not store
your credit card data. We do share the confirmation of payment acceptance
to initiate the interactive ability to take a purchased course quiz.
What Choices Do You Have in Regard to Releasing
Information?
You must register and provide personal information to view courses.
We require personal information to verify identity with professional
organizations for which the continuing education courses are obtained.
You must provide credit card information online to purchase courses.
You must enable or accept cookies in order for i-counseling
to function properly.
You have the choice to provide or not provide demographic or survey
information. Demographic information is linked to your personal
information. Survey information in regard to the course evaluation
is not linked to your personal information.
How Can You Correct Inaccuracies or Changes in Your
Information?
It is the users' responsibility to change and update profile and
personal information at i-counseling.
You may do this by going to the update profile link on the main
continuing education list page once you are logged in.
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