FAQs

FREQUENTLY ASKED QUESTIONS

Is there a deadline for completing a course or examination? No. Rather than signing up for a course or examination that does not fit in your schedule, you have the opportunity to study at your convenience, familiarize yourself with the content, and then complete the examination when you are ready.

Is there a fee to use i-counseling? No. You can view all of the continuing education course articles for free. You can then opt to purchase the continuing education assessment to obtain continuing education hours. You will be allowed to take the course examination as many times as you need in order to pass, without repurchasing the examination. Once you have completed the examination, you will be allowed to repurchase the assessment for future continuing education. Please follow the recertification guidelines for your credential or state licensure jurisdiction.

Does i-counseling offer state law and rules for review? Yes. Various state counselor law and rules are available for free review and download. You should familiarize yourself with the law and rules before purchasing the associated state examination. You will be allowed to take the examination as many times as you need in order to pass, without repurchasing the examination. After passing the examination, you will be able to print a certificate of completion. Please contact your state licensure board for more information regarding licensure requirements.

Is i-counseling an NBCC-approved continuing education provider? Yes. The number of continuing education clock hours each program is worth is listed next to it. However, you will need to purchase and pass the associated examination in order to receive those continuing education hours.

The Fine Print: All purchases are nonrefundable and nontransferable. Users will not receive a refund or be able to transfer payment to another program or individual. Other than NBCC-approved continuing education clock hours, there is no guarantee these materials will be accepted for continuing education purposes by any credentialing or licensing body.

Users should review credentialing or licensing body requirements for continuing education prior to purchasing an i-counseling examination.